Broadband Adoption Questionnaire

Broadband adoption is defined as daily access to the Internet: at speeds, quality and capacity necessary to accomplish common tasks. Click "Print" to see SAVE to PDF option.

This questionnaire will take 10 minutes to complete.




Do you have an at-home broadband internet subscription?

Yes
No

How much do you pay for your at-home internet subscription?

Less than $25 per month
$25-50 per month
$50-75 per month
$75-100 per month
More than $100 per month
Bundled with monthly cable TV
Included in monthly rent
Not sure

What kind of connection do you have?

Wired or Ethernet
Wireless
Dial-Up
Fiber
Smartphone / Cellular Data (
Fixed Wireless
Satellite
Cable
DSL
Other
Unsure

How reliable is your at-home broadband subscription?

Very reliable
Reliable
Somewhat reliable
Unreliable
Very unreliable

How much would you be willing to pay for a monthly at-home broadband internet subscription? (please check all that apply)

Less than $25 per month
$25-50 per month
$50-75 per month
$75-100 per month
More than $100 per month
Bundled with monthly cable TV
Included in monthly rent
Not sure

If you do not have an at-home broadband internet subscription, why not? (please check all that apply)

Difficulty to use the technology
High cost of internet subscription
Privacy and/or safety concerns
Smartphone provides enough internet access
I use a public WiFi connection (library, coffee shops, schools, drive-up hotspot, or other)
Difficulty with written and/or spoken languages
Don't own a computing device at home
Not interested in having an internet connection at home
Other

What is your age group?

Age 18-24
Age 25-49
Age 50-64
Age 65 and up

How often do you use the internet for the following categories? Please select your frequency of use for each of the activities mentioned below.

Daily Weekly Monthly Yearly Occasionally Never used
Remote learning
Working from home/ Remote work
Telehealth (Medical and mental health services)
Banking
Grocery shopping
Virtual job search and career fairs
Wellness (Physical, spiritual, social, and personal development services)
Entrepreneurial / e-commerce
Online entertainment
Communicating with friends and family by text and email
Communicating with friends and family by video
Online gaming platforms
Social Media

Do you own a computing device?

Yes
No

What kind of computing device do you have? Please select all options that apply.

Smartphone
Desktop
Laptop
Tablet
Chromebook
Other

Did you receive a computing device or hotspot from an organization/provider (e.g. PCs for People, local school, library, etc.) in your community?

Yes
No

How many and what type of devices did you receive? Please indicate the number for each type of device received in the spaces provided.

Please fill the name of the organization/provider/program through which you received the device in the space below.

Did you receive any federal/state/local monetary assistance or discount to cover full/partial costs of your computing devices/internet subscription?

Yes
No

Please indicate the discount/assistance dollar amount you received to cover full/partial costs of your computing devices or internet subscription:

Please fill the name of the organization/provider/program through which you received the discount/assistance in the space below.

Please share additional details about your most important broadband needs in the space provided below.

What introductory technology training would you like to receive to improve your personal and professional development?

Basic computer skills / Email
Microsoft Office
Quickbooks / Accounting software
Communications
Coding
Cybersecurity
Education / Career development
E-commerce
Marketing
Privacy / safety

There are programs to help people afford broadband services and computers. Are you interested in being connected to these opportunities?

I already participated.
I am interested in learning more.
No thanks

Please provide your name, email address and/or phone number to be contacted about low-cost devices and/or computer, Internet and workforce programs.

What is your age group?

18-24
25-49
50-64
65+

Please describe your race.

Asian
Black/African American
Caucasian
Hispanic/Latino/Latinx
American Indian or Alaskan Native
2 or more races
Other (please specify):

Which of the following best represents the highest level of education that you have completed?

Some high school or less
High school graduate
Attended some college
Associates degree
Bachelor’s degree
Post-college graduate

What is your employment status?

Working full time for pay
Working part time for pay
Fully retired
unemployed and looking for paid work

Which of the following best describes your total household income before taxes last year?

Under $25,000
$25,000 - $49,999
$50,000 - $59,999
$60,000 - $74,999
$75,000- $99,999
$100,000 - $124,999
$125,000 +